Privacy Policy - Jam Hotel

Jam Hotel privacy policy

By using the Website https://jam-hotel.com.ua or any other related product or service, you confirm your agreement to this Privacy Policy. Please read this Privacy Policy carefullyeach time before using the Site and before providing us with any information. If you do not agree to the terms of this Privacy Policy, please do not access the Site or any other aspect of our business.

1. Terms.

1.1. The following terms are used in this Policy:

1.1.1. "Website Administrator " (hereinafter referred to as the "Administrator") means the sole proprietor and/or his/her authorized person or group of persons who manage the website on behalf of the sole proprietor and who process personal data, as well as determine the purpose of processing personal data, their composition, and operations performed with personal data.

1.1.2. "Personal data" means data or a set of data about an individual that can identify him or her. This can be anything, including:

information that the User provides about himself/herself during registration (creation of an account) or in the process of using the Website;
information provided by the User about himself/herself;
data that is automatically transferred to the Website services when the User uses them through the software installed on his/her device, including IP address, cookie data, information about the User's browser (or other program used to access the Website), technical characteristics of the hardware and software used by the User, date and time of access to the Website, addresses of the requested pages and other similar information;
any other information about the User, the processing of which is provided for in this Privacy Policy.

1.1.3. "Processing of personal data" means any actions performed with the use of automation tools or without the use of such tools with personal data (including collection, recording, systematization, accumulation, storage, clarification (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

1.1.4. "Confidentiality of personal data" means the requirement for compliance by the individual entrepreneur or other person who has gained access to personal data with the requirements to prevent their dissemination without the User's consent or other legal basis.

1.1.5. "Website User" (hereinafter referred to as the User) is a person who has access to the Website via the Internet and uses the Website.

1.1.6. "Cookies" is a small piece of data sent by a web server and stored on the user's computer, which the web browser sends to the web server each time in an HTTP request when trying to open a page of the corresponding site.

1.1.7. "IP address" means a unique network address of a node in a computer network based on the IP protocol.

1.1.8. "Website " (hereinafter referred to as the "Website") is the jam-hotel website located at the domain name https://jam-hotel.com.ua.

1.1.9. "Consent" means any freely given, specific, informed and unambiguous indication of the User's wishes by which he or she, by means of a statement or clear affirmative actions, confirms consent to the processing of his or her personal data.

Unless the context otherwise requires, a reference to one gender includes references to other genders; words in the singular include the plural and words in the plural include the singular; any words following the terms "including," "particularly," "for example," "including but not limited to," or any similar expressions shall be construed as illustrative and shall not limit the meaning of the words, description, definition, phrase or term preceding those terms; section headings shall not affect the interpretation of this Privacy Policy.

2. General provisions

2.1 This Privacy Policy applies to data obtained on the Site and any other resources used or owned by us. The Site includes any web pages, interactive features, applications, widgets, blogs, social media plugins, as well as online and offline offers that link to this Privacy Policy. The use of the Website by the User means acceptance of this Policy and the terms of processing of the User's personal data.

For more detailed informationrelated to personal data protection, if you have any questions or concerns about our processing of your personal data or to make a request, you can contact us by sending an email with detailed information to lviv2@jam-hotel.com.ua.

You can also contact us at the following mailing address: lviv2@jam-hotel.com.ua.

2.2. In case of disagreement with the terms of the Policy, the User must stopusing the Site.

2.3 This Policy applies only to the Website. The Site does not control and is not responsible for third-party sites to which the User can follow the links available on the Site.

2.4. The Administration does not verify the accuracy of the personal data provided by the Website User.

3. Policy subjects

3.1 This Policy establishes the obligations of the Administration to not disclose and protect the confidentiality of personal data that the User provides to the Administration upon request or when placing an Order.

3.2. Personal data authorized for processing under this Policy is provided by the User by filling out the registration form on the website and contains or may contain the following information:

first and last name;

e-mail address;

mailing addresses;

IP addresses;

phone number;

information provided by the User to enable the use of the Website.

By providing us with this information, you agree that we collect, use, transfer, store and disclose it in accordance with the rules described in this Privacy Policy.

3.3. The Site protects the Data that is automatically transmitted when viewing ad units and when visiting pages on which the system's statistical script ("pixel") is installed:

а) IP address;
b) information from cookies;
c) information about the browser (or other program that accesses the display of advertising);
d) access time;
e) address of the page on which the ad unit is located;
f) referrer (address of the previous page).

3.3.1 Disabling cookies may result in the inability to access parts of the site that require authorization.

3.3.2. The Site collects statistics about the IP addresses of its Users, which is used to connect your device to the Internet, your login information (if any), browser type and version, location data (up to the city level), time zone settings, browser plug-in types and versions, operating system, information about your visit, including full unified resource locators (URLs), clickstream to, through and from our Site (including date and time), page response time, loading errors, duration of visits to certain pages, information about interactions with other users, etc. This information is used to identify and resolve technical problems, to control the legality of financial payments or other purposes of the Administration that do not contradict the current legislation of Ukraine.

3.4. Any other personal information not discussed above (purchase history, browsers and operating systems used, etc.) is subject to secure storage and is not distributed, except as provided in clauses 5.2. and 5.3. of this Policy and is used exclusively by the Administration to improve the quality of customer service, promote the goods and services of the Administration and other purposes of the Administration in a non-personalized form.

3.5. We also collect, process and provide aggregate data, such as statistical or demographic data, for any purpose. Aggregate data may be derived from your personal data, but is not considered personal data under applicable law, as this data does not directly or indirectly reveal your identity. For example, we may aggregate your data about the use of the Site to calculate the percentage of Users who have access to a particular feature of the Site. However, if we combine or associate aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data that will be used in accordance with this Privacy Policy.

3.6. We do not collect any special categories of personal data about you (this includes information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, and genetic or biometric data).

4. Purposes of collecting personal information of the user

4.1 The Administration may use the User's personal data:

to administer, update, maintain, secure and improve the Site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and posting of data);
to store information containing personal data in backup systems;
to disclose data to our service providers, agents, subcontractors and other related organizations, our group companies and affiliates;
ensuring compliance with the provisions described in the Terms of Use and applicable law;
ensuring the safety and protection of the rights of our Users, third parties and our company;
Compliance with legal requirements and fulfillment of court orders, requests and other legal processes;
providing information to our representatives and advisors, including attorneys and accountants, who help us comply with legal, accounting and security requirements;
filing claims and protecting interests in litigation, disputes and other legal proceedings;
responding to requests from government agencies, in particular for national security and compliance with law enforcement requirements;
for any other purpose to which you consent.
to provide the User with effective customer and technical support in case of problems related to the use of the Website.
to provide the User with product updates, special offers, pricing information, newsletters and other information on behalf of the Website or on behalf of the Website's partners with their consent.
to carry out advertising activities with the consent of the User.
to provide the User with access to the websites or services of the Website's partners in order to receive products, updates and services.

You may ask us to stop sending you marketing communications at any time by following the opt-out links in any marketing communication sent to you or by contacting us at any time.

5. Methods and terms of personal information processing

5.1. The processing of the User's personal data is carried out without any time limit, in any legal way, including in personal data information systems using automation tools or without using such tools. This period may continue after the termination of your relationship with us, but only for as long as reasonably necessary for us to pursue our legitimate business interests, conduct inspections, comply with (and demonstrate compliance with) legal obligations (e.g., tax purposes), resolve disputes, and enforce our agreements. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means and the relevant legal requirements. When we no longer need your personal data, we will destroy, delete or transform it into anonymous form.

5.2. The User agrees that the Administration has the right to transfer the User's personal data to third parties, in particular, courier services, postal organizations, telecommunication operators, advertising platforms, CRM systems solely for the purpose of fulfilling the Order, controlling the quality of customer service, timely providing customers with information about product updates, special offers, price information, newsletters and other information on behalf of the site or on behalf of the partners of the site, including cases of

5.3. The User's personal data may be transferred to the authorized state authorities only on the grounds and in the manner prescribed by the legislation of Ukraine.

5.4. In case of loss or disclosure of personal data, the Administration shall inform the User about the loss or disclosure of personal data.

5.5. The Administration shall take the necessary organizational and technical measures to protect the User's personal information from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other illegal actions of third parties. We use appropriate methods of collecting, storing and processing data and security measures to protect against unauthorized access, alteration, disclosure, destruction or other processing of your personal data in violation of applicable law. Only our authorized employees, agents and contractors (who have agreed to keep personal data secure and confidential) have access to personal data on a need-to-know basis. The exchange of personal data between us and Users is carried out through a secure SSL communication channel, encrypted and protected by digital signatures. Any payment transactions will be encrypted.

5.6. The User agrees and acknowledges that the Internet may be subject to security breaches and that sending data over the Internet may be unsafe. We strive to use reasonable means to protect any personal data to which you give us access, but we cannot guarantee its absolute security.

6. Policy on the use of cookies

When the User visits the Site again, the cookie data is updated. In most cases, the web browser by default allows the automatic storage of cookies on the User's device.

Cookies themselves do not identify an individual User, only the device used. Cookies are not used to collect personal information.

Cookies help to improve the operation and functionality of the Website, as well as to make it more convenient for a particular User. In addition, they help us to get an idea of the behavior of Users on our Website, to understand how they use the Website.

The use of cookies and similar technologies has long been a common practice. Therefore, the law does not prohibit the use of such technologies, but requires that users be informed in advance about the use of cookies placed on the website and be given the right to express their explicit consent to the use of all such cookies or, if they wish, to customize their cookie settings.

Cookies can be "first-party" and "third-party", "session" and "persistent".

First-party and third-party cookies differ in terms of whether they are placed on your own or a third-party domain.

Persistent cookies remain on the User's device for a certain period of time specified in the cookie, which allows you to remember the User's preferences or actions on the Site (and in some cases on different sites). They are activated every time the User visits the Website.

6.2.The cookies we use

We use cookies to improve the user experience and generate statistics based on data collected for various purposes.

Cookies help us to distinguish you from other Users of the Site, which helps to ensure your comfortable browsing experience and allows us to improve the Site.

The specific types of first-party and third-party cookies transmitted through our Site can be categorized as follows:

- are necessary;
- functional;
- analytical;

performance cookies;

advertising.

Some cookies may perform several of these functions simultaneously.

Required cookies - a type of cookie that is required to enable you to use the Site and all of its features, such as secure login or customizing your consent settings. These cookies do not store any personal data.

They are usually established only as a result of actions taken by you that are considered as a request for the provision of a service, such as setting up privacy settings, logging in or filling out forms to identify you as a registered user of the Site and your authentication.

You can configure your browser to block such cookies or to warn you about them, but in this case, certain sections of the Site will not work. These cookies do not store any personally identifiable information.

Functional cookies are used to remember your settings (for example, your name, language, preferences, or region), which increases the convenience of working with the Site for you.

Analytical cookies allow us to collect information that collectively helps us understand how Users interact with the Website. These cookies provide information about indicators such as the number of visitors, bounce rate, traffic source, etc.

Performance cookies are used to understand and analyze key performance indicators of the Website, which helps to ensure the best experience for the User when visiting the Site.

Advertising cookies is used to provide you with customized advertising based on the pages you have previously visited and to analyze the effectiveness of advertising campaigns. We may share this information with other parties, including media clients, advertisers, agencies, and related business partners, to help them provide you with better targeted advertising.

Cookies from third-party services and analytics services

For prompt delivery, better display and detailed analysis of the content on the Site, we use services owned by other third-party companies, such as Google, Facebook, Twitter and others. The companies listed as examples may use cookies on the User's device while working on the Site.

Please note that the Website cannot influence the operation of cookies used by these services. All necessary information about their use can be found by visiting the relevant resource.

Google Analytics - is a web analytics service provided by Google, Inc. Google Analytics uses text cookies that are placed on your device and help to analyze the User's actions on the Website. The information about your activities on the Website (including your IP address) generated by the cookie is transmitted to Google and stored on its servers in the United States. Google uses this information to evaluate your use of the Website, to prepare reports on website activity for website operators and to provide other services related to website activity and internet usage.

Google may also transfer this information to third parties as required by law or if such third parties process the data on behalf of Google. Google will not associate your IP address with any other data held by Google. You have the right to refuse the use of cookies in the appropriate settings of your browser.

However, please note that in this case, not all features of this Site may be available. By using this Site, you consent to the processing of your data by Google in the manner and for the purposes described above.

For more information on how Google processes your data, please see Google's Privacy Policy.

You can refuse to have your actions tracked by Google Analytics on all sites by following the link https://tools.google.com/dlpage/gaoptout (for Chrome, Internet Explorer, Safari, Firefox, and Opera).

Clarity - is an advanced behavioral analysis tool that helps us understand the interaction of Users with the Website, which allows us to improve it.

For more information on the use of cookies, please refer to Cookie list.

Google Tag Manager - a system that monitors which tags (scripts) are available on the Website and allows updating and optimizing the Website and its content based on real user interactions and performance statistics.

For more information on the use of cookies, please refer to INFORMATION GOOGLE COLLECTS.

Other tracking technologies

We and our partners may use other tracking technologies, including web beacons and pixel tags (or clear GIFs). They are tiny graphic objects with a unique identifier that allows us to determine when you visit our Site. We use these technologies, for example, to track Users' movements on our Site, transfer or interact with cookies, display targeted advertising, improve the Site's performance, measure the effectiveness of marketing campaigns, and to see when a User has come to our Site through online advertising on third-party sites.

6.3 Procedure for accepting, controlling and deleting our cookies

Without some cookies, the Website cannot function properly. In this case, the user's consent is not required. For example, these are files that are responsible for fast and efficient page loading by distributing the load between several computers, as well as files that ensure security.

Other cookies may be reasonably necessary or important, but not strictly mandatory, so in this case, the User's consent is required. Before downloading such cookies (i.e., performance, analytical, advertising cookies) to your device, we ask for your consent to do so (to do so, click on the "accept all cookies" button on the corresponding banner or in the cookie settings of your browser).

If you do not want to consent or decide to withdraw your consent to the use of any non-essential cookies at any time, you will need to delete and block or disable cookies in your browser settings. Such settings are most often found in the "Settings" or "Preferences" menu of your Internet browser. You can also find more information in the "Help" section of your Internet browser or follow one of the following links directly to your browser's user manual:

Please note that the prohibition of the use or disabling of some or all types of cookies will affect the functionality of the Site and may affect your access to and use of our Site, as well as the services we offer you.

Any of your cookie settings apply only to our Site and do not apply to other third-party websites or Internet pages that may be hyperlinked to our Site. For more information about cookies used on such sites, please refer to the specific privacy notice or cookie policy of the respective sites.

7. Obligations of the parties

7.1. The User is obliged to:

7.1.1. Provide information about personal data necessary to use the website.

7.1.2. Update, supplement the provided information about personal data in case of changes in this information.

7.2. The Administration is obliged to:

7.2.1. Use the information received solely for the purposes specified in clause 4 of this Policy.

7.2.2. Ensure that confidential information is kept confidential, not disclosed without the prior written consent of the User, and not to sell, exchange, publish, or disclose in any other way the transferred personal data of the User, except for clauses 5.2. and 5.3. of this Policy.

7.2.3. Take measures to protect the confidentiality of the User's personal data in accordance with the procedure generally used to protect this type of information in the existing business environment.

7.2.4. To block personal data related to the relevant User from the moment of application or request of the User or his legal representative for the period of verification, in case of detection of inaccurate personal data or illegal actions.

8. Responsibility of the parties

8.1. The Administration, which has not fulfilled its obligations, shall be liable for losses incurred by the User in connection with the misuse of personal data in accordance with the legislation of Ukraine, except as provided for in clauses 5.2., 5.3. and 8.2. of this Policy.

8.2. In the event of loss or disclosure of Confidential Information, the Administration shall not be liable if this information is confidential:

8.2.1. Became public domain before it was lost or disclosed.

8.2.2. Has been legally obtained from a third party.

8.2.3. Was disclosed with the consent of the User.

9. Dispute resolution

9.1. Prior to filing a lawsuit in court in disputes arising from the relationship between the Website User and the Website Administration, a claim (a written proposal for the voluntary settlement of the dispute) shall be submitted.

9.2. Within 30 calendar days from the date of receipt of the claim, the recipient of the claim shall notify the claimant in writing of the results of the claim consideration.

9.3. In case of failure to reach an agreement, the dispute will be referred to the court in accordance with the current legislation of Ukraine.

9.4. The current legislation of Ukraine applies to this Policy and the relationship between the User and the Website Administration

10. Changes.

10.1.We may change this Privacy Policy unilaterally, without prior notice. We will notify you of any changes by updating by posting a new version of the Privacy Policy on the Site and updating the "Last Updated" date at the top of this document. In addition, we may (but will not be obligated to) provide additional notice of changes by sending a notification to your account, by e-mail. By continuing to use the Site, you agree to such changes. If you do not agree to the changes to this Privacy Policy, you should immediately discontinue using the Site or any other aspect of our business.

10.2 The new Policy shall come into force from the moment of its publication on the Website, unless otherwise provided by the new version of the Policy.

11. Contacts

Individual entrepreneur Arutyunyan Mikael Viktorovich

Identification code: 3363901152

phone number: +38 (063) 720 80 09

e-mail: lviv@jam-hotel.com.ua

Hotel on Hnatyuk St.

Hotel on Kopernik st.

Apart-hotel on Mickiewicz sq.

Hotel on Hnatyuk St.

Hotel on Kopernik st.

Apart-hotel on Mickiewicz sq.

Jam Hotel privacy policy

1. Terms.

2. General provisions

3. Policy subjects

4. Purposes of collecting personal information of the user

5. Methods and terms of personal information processing

6. Policy on the use of cookies

7. Obligations of the parties

8. Responsibility of the parties

9. Dispute resolution

10. Changes.

11. Contacts

Choose the hotel you like

Hotel on Hnatyuk St.

Hotel on Kopernik st.

Apart-hotel on Mickiewicz sq.